> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2307-base64-image-warnings.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Annotation Text in the HTML Disappear?

> Fix disappearing HTML annotation text in MoEngage email campaigns by switching from the custom HTML editor to the drag-and-drop template editor.

## Problem

The annotation text added in the HTML is not saved on the dashboard; instead, it disappears.

<img src="https://mintcdn.com/moengage-doc-2307-base64-image-warnings/FRr-Yjsi2Am1jvkP/images/moengage_94ca4e.png?fit=max&auto=format&n=FRr-Yjsi2Am1jvkP&q=85&s=50f354bf3170522575ec432d312a65f1" width="1518" height="478" data-path="images/moengage_94ca4e.png" />

<img src="https://mintcdn.com/moengage-doc-2307-base64-image-warnings/o637cyZr4iPryE6T/images/moengage_55be53.png?fit=max&auto=format&n=o637cyZr4iPryE6T&q=85&s=f1ccd98a5643fe35042de34a90fc9153" width="1600" height="469" data-path="images/moengage_55be53.png" />

## Solution

To resolve the issue, you could try using drag and drop editor.