> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2307-base64-image-warnings.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-doc-2307-base64-image-warnings/8OeEs6Uwmv_IcHar/images/moengage_adb020.png?fit=max&auto=format&n=8OeEs6Uwmv_IcHar&q=85&s=ee4c6b649f91a46a057ab5e9feae98eb" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-doc-2307-base64-image-warnings/5Lsul54m7Sqw0afb/images/moengage_eacd74.png?fit=max&auto=format&n=5Lsul54m7Sqw0afb&q=85&s=c53b8c0ecbf3ed53b5a468bca96c0ed9" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-doc-2307-base64-image-warnings/fuZ6ZRBBbbVeM0HM/images/moengage_a8131f.png?fit=max&auto=format&n=fuZ6ZRBBbbVeM0HM&q=85&s=280e29ab7b2535cb1f59457cd7115124" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-doc-2307-base64-image-warnings/ugNEANFcT2CK76Pu/images/moengage_2cc3d4.png?fit=max&auto=format&n=ugNEANFcT2CK76Pu&q=85&s=472daa16b9fac71f4fe33fd4ce5a1199" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />